Medical Records

Online Medical Records Request

Request Records

Click the button above to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.

Need more help?

You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT at https://healthmarkgrouphelp.zendesk.com/hc/en-us.


Your Patient Portal has the latest information regarding your medical records. Click here to learn more about Patient Portal.

You can Request Your Medical Records online, by fax, or in person.

To pick up records in person, visit Rutherford Regional Medical Center.

Hours of Operation:

Monday – Friday, 8:00 am – 5:00 pm.

Closed on weekends and Holidays.

Contact Information

Phone: 828.286.5600

Fax: 828.286.5619