Emergency Care

If you are experiencing a medical emergency, please call 911

Our Emergency Department is open to serve you 24 hours a day, seven days a week with Board Certified physicians and trained staff ready to provide you with specialized care when urgent problems arise. 

*Some patients in the Emergency Department are severely sick or seriously injured and require immediate attention. If you have a life-threatening condition, you will be treated immediately.

Ask Me 3 (TM) is a patient education program designed to promote communication between health care providers and patients in order to improve health outcomes.  Please watch the video below to learn more about three important questions to ask during your visit to the Emergency Department.

For more information from the National Patient Safety Foundation, please visit www.npsf.org

Meet the Staff

Lance Coleman, ED Director

S.A.R.A. (Stroke Assessment Robotic Assistant)

S.A.R.A. is part of The Telestroke Program offered through a partnership between Rutherford Regional Health System and Mission Health which allows neurologists at Mission to interact with patients at Rutherford Regional through S.A.R.A. in the event a neurologist is not available in person.

The RP-7 (SARA), which stands for Remote Presence, allows neurologists at Mission to interact with a patient and their doctor in Rutherfordton by means of a live, two-way audio/visual to evaluate the patient at Rutherford Regional and collaborate with the physicians/staff on a recommended treatment plan

Through this advanced technology, patients in more remote areas can now enjoy the same quality health care and benefits of patients in more accessible regions. Some major benefits include early detection and monitoring; early patient hospital discharge; more control over individual healthcare; and better communication among healthcare providers, facilities, insurance companies, patients and neighboring communities, leading to improved patient care quality and outcome.