ICU and 2nd Medical Recognized for High Patient Satisfaction Scores

December 11, 2015

As part of its ongoing commitment to monitor the patient experience at RRHS, patient care departments within the medical center receive feedback from patient surveys that show which unit scored highest in patient satisfaction and which unit showed the most improvement. The most recent recognitions for the past quarter included ICU scoring highest in patient satisfaction and 2nd Medical achieving the greatest improvement in patient satisfaction scores. Banners and trophies are on display in each unit for the next three months until new quarterly recognitions are made. Congratulations to these departments for providing outstanding care and customer service to RRHS patients, visitors and families.  

ICU:  #1 in Patient Satisfaction

2nd Medical:  Most Improved in Patient Satisfaction